Frequently Asked Questions (FAQ)

Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days, depending on your location in Canada.

Do you ship across Canada?

Yes! We proudly ship to customers throughout Canada.

How can I track my order?

Once your order has been shipped, you will receive a tracking number by email so you can follow your package every step of the way.

What payment methods do you accept?

We accept all major credit and debit cards, as well as other secure payment methods available during checkout.

What is your return policy?

If you’re not completely satisfied with your purchase, please contact us within 30 days of receiving your order. We’ll be happy to help according to our return policy.

How can I contact LUXEGLOW?

You can contact us anytime at support@luxeglowhouse.com . We aim to respond within 24 hours